3 Ways Chatbots Could Benefit Both Colleges and Students

POSTED BY Ron Miller   |   IN Chatbots

Utilizing the many benefits of a chatbot in a college setting could be beneficial to both the colleges and the students.

As chatbots are becoming more recognized for their importance they are creating an aura of excitement because of the potential that they hold in many different areas. This includes the college scene where it has the ability to change the entire landscape. College life on campus is hectic at any given time but more so at the beginning of the year as new students arrive and past years students are taking up their place within the college setting once again. There are many different ways that the college campus could implement chatbot programs to assist them with all of their administrative tasks as well as many more responsibilities.

Student Assistance For Registering

Students that are applying to college for the first time can be somewhat overwhelmed with the entire process. They have to begin by choosing which colleges they are going to apply for and then go through the format of submitting these applications. They have to be concerned about having all of the proper data to submit and keep track of the deadlines for acceptance. They also need to gather a lot of information about the financial aspects that can assist them with their costs which come through many different avenues.

Student Assistance

If a chatbot were utilized as a personal virtual assistant a lot of the insecurities that comes with admissions and registrations could be eliminated. It would allow the student to be much more organized and confident in going through the process. It would also give them the ability to perhaps apply to many more colleges rather than restricting themselves to just one or two because of the complexity of the program.

Silvia4u is a company that produces an astounding artificial intelligence system called SILVIA. SILVIA can be integrated into many different forms of chatbots to perform a vast number of tasks. It is an ideal platform to be utilized in chatbots that could be used in the school systems particularly the colleges and universities.

New Environment Familiarization

Many times young ones that are headed off to college are leaving home for the first time and this can be a little nerve-racking. Especially when they are attending a large campus that can be complex and overwhelming not only in navigating around it but in fitting in with this new environment. A virtual assistant that could be easily designed by a company like Inteladesk would be the ideal solution. A chatbot could be composed as a complete guide that would act as a guidance partner to help the new student navigate around the premises. This virtual assistant could easily have the capability of answering any of the questions from the student and providing a great deal of information such as all of the resources and amenities that the college has to offer and in addition to this where they are all located.

Data Collection

Data Collection

One of the most complex areas of college that a student has to deal with is in the financial sector. Colleges could easily rely on chatbots that were created by Centurysoft that has the ability to store and collect massive amounts of data that is pertinent to the financial sector. This information can be intricately organized by the chatbot and disseminated as needed. It could also work as a great support for the analysis and forecasting that may be needed by the college.

In the application of the chatbot in this fashion, it works well for the college officials as well as the students. Students can easily access the chatbot to gather all of the information that they need to be able to apply for the financing that best suits them. It can then be taken a step further by doing the entire application through the chatbot program. These are just three of several areas that chatbot integration into the college scene could be of a great a benefit to all parties concerned. The good news is that the conversational intelligence that is needed for all of these applications and much more that are not mentioned is readily available through impressive platforms like SILVIA and the companies that utilize it.

Author: Ron Miller

Ron Miller has made a name for himself in the tech media world as a writer and editor, relentlessly covering Chatbotalk, in addition to a broad range of startups in the fields of robotics, computer vision, AI, chatbots and more. He has lived in San Francisco for more than a decade, but will forever consider himself a proud New Yorker.