Today, almost 80% of the world's population has an active social media account. Majority of these people spend most of their time chatting with friends and family on messaging apps. This clearly indicates that, if a business leverages the power of messaging apps, it will not only...
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Customer Support Transformation with Chatbots

Customers are the most essential resource generation elements in any firm or business entity. Customer satisfaction through better experience in the business entity and service firms is the objective of all entities. With customers always on the business lines with queries, in re...
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Chatbots Just Re-Hashed Technology

Chatbots are not old technology that was forgotten about and revived so it should not be considered as the new black. Most consumers are becoming complacent to the marketing tactics of today. There is no doubt that there are tons of advertising gurus that can come up with a mu...
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